OUR WARRANTIES STAY WITH THE HOUSE

The word gets used loosely in this trade. A lifetime warranty that quietly ends the day the house changes hands isn't the same product as one that stays with the building.

Their published terms exclude service fees, removal and reinstallation. In year four, a failed unit means a part shows up and somebody still has to come pull the old one and fit the new one.

Call and tell us what you're seeing. A photo usually tells us whether it's a service call or a warranty visit before anybody drives out.

A plumber, HVAC tech or electrician working under the house after us will sometimes cut or pull the vapor barrier to get at something and not seal it back. That's the most common way a sealed crawl space stops being sealed. If somebody's been under there, call us and we'll come reseal it.

An encapsulation system manages ground moisture and humidity. It isn't built to handle a supply line letting go or a condensate drain backing up, and it won't keep that water out.

Gutters that overflow, downspouts dumping at the foundation, or grading that sends surface water toward the house will beat any crawl space system eventually. If we flagged drainage at inspection and it wasn't addressed, that's outside what we can stand behind.

The dehumidifier needs its filter changed and the drain line checked once a year to stay under warranty. We'll do it, or you can, but it has to happen.

A dehumidifier or a pump with no power does nothing. No warranty is a guarantee that a crawl space stays dry through an outage.

If we encapsulated one section of a crawl space and water later comes in through a section we weren't hired to work on, that part isn't covered.

Hurricane surge, river flooding and storm damage aren't covered by any contractor warranty, ours included. That's what insurance is for.